Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Statey, a product of Vaalies, Inc. ("we", "us", or "our"), incorporated in Delaware, USA, you agree to comply with and be bound by these Terms of Service.

2. Description of Service

Statey is a third-party application or plugin for Xero that provides automated and improved customer statements. We synchronise organisation and contact data from Xero, such as transaction and account information, to provide our service.

3. Registration and User Accounts

To use Statey, you must register and create an account through Xero's authentication process. Your Statey account will mirror the permissions and roles set in Xero. We collect user and organisation data from Xero to facilitate our services.

4. Payment

Payments are processed via Stripe. We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay, and Google Pay. We offer a 15-day refund policy on our subscription plans. Refund details for unused services on monthly plans are outlined in our policy. Users will be notified of failed payments, and accounts may be suspended or terminated for non-payment as specified.

5. User Obligations

Users agree not to use the service for any illegal or unauthorised purpose. Violation of this term may result in immediate termination of your account.

6. Termination

We reserve the right to terminate or suspend user accounts at our discretion. Users will be notified via email at least 15 days prior to any such action.

7. Data Protection & Privacy

We value your privacy and data security. Details on how we handle user data are specified in our privacy policy. Please refer to our detailed privacy and security overview for more information.

8. Limitation of Liability

While we strive to provide the best service possible, unforeseen issues can arise. Please know that Vaalies, Inc., its employees, and its service Statey, cannot be held responsible for any damages or losses you might incur while using our platform.

9. Intellectual Property

All rights, title, and interest in and to the Statey website, technology, and branding belong to Vaalies, Inc. Data synced from Xero, including content generated by users and organisations within Statey, remains the property of the respective users and organisations. We respect and recognise your ownership rights, and we'll remove or delete your data upon request.

10. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the state of Delaware, USA.

11. Dispute Resolution

Any disputes arising out of or related to these Terms of Service or our services will be subject to arbitration. For any concerns or issues, please contact us at support@statey.app

12. Amendments to Terms

We may update these Terms of Service periodically. Notifications of any significant changes will be sent via email to the account owner and will also be made available in-app. Continued use of our service post-update will be deemed as acceptance of the revised terms.